Telecoms Jobs

Customer Support Representative - 2235387

Cambridge
Posted: 04/06/2024

£27K - £35K / Year
2235387_LX

Customer Support Representative

Cambridgeshire

£27,000 - £35,000

 

Looking for experienced customer support representative with strong Wi-Fi / technical experience. Role requires for the right candidate to be managing the connectivity of Wi-Fi devices and troubleshooting issues.

 

Key Responsibilities


  • Providing first line technical assistance
  • Support customers with wi-fi issues
  • Representing the brand to the highest level
  • Provide a great service in line with SLAs and targets

 

Skills required


  • Exceptional customer service skills
  • Strong interest in and aptitude for technology
  • Understanding of WIFI systems, mobile devices, and other tech products that connect to WIFI
  • Excellent communication and listening abilities

 

If you feel this is the position you are looking for, please do not hesitate to apply or contact me on [email protected] or call 02082404496 for more details.



Elizabeth East

Delivery consultant

TDA Telecoms